Information

In-Person Film Events FAQ

How much are tickets to the in-person film events?

Film events are free. Donations are appreciated.

How do I donate to the VIJFF (a program of the JCCV)?

Donate here—or donate after ordering tickets online here. Donors of $36 or more receive a charitable tax receipt and an acknowledgement on the VIJFF website. Donation levels and their benefits (including front-of-line ordering to in-person film events) can be found here.

Where do I order tickets for the in-person film events?

Tickets can be ordered here. The first time you order a film, you will be asked to set-up an account (either via Facebook or by entering your email address and creating a password). If you have previously set-up an account and have forgotten your password, then simply reset your password. If you require further assistance, contact Deborah at coordinator@vijff.ca.

What is included with each film event ticket?

Included with in-person film events is musical entertainment, a small snack (nosh), and the film. The Mind of a Child (Nov 2) and A Kaddish for Bernie Madoff (Nov 3) include live conversations with filmmakers and/or others.

When do tickets become available to order?

Front-of-line ticket ordering (for VIJFF donors of $150+) starts Thursday, October 6. General ticketing starts Thursday, October 13.

Where are the in-person events happening?

In-person film events are at the Vic Theatre, 808 Douglas Street, Victoria, BC.

Will tickets be available at the door?
Tickets are best ordered in advance online. Even if seats are available, last-minute ticket orders are not guaranteed the snack (nosh).
What time do the doors open?

Doors open at 5:45pm for the Tuesday, Wednesday, Thursday, and Sunday film events, at 6:45pm for the Saturday film event, and at 1:15pm for the Family Fun Event.

What is the in-person film event schedule?

Tuesday, November 1 at 6:15pm – Alegría, with music by Marley Biranbaum

Wednesday, November 2 at 6:15pm – The Mind of a Child (a conversation follows the film), with music by Anishinaabe Mitchell Sisters

Thursday, November 3 at 6:15pm – A Kaddish for Bernie Madoff (a conversation follows the film), with music by Alicia Jo Rabins

Saturday, November 5 at 7:15pm – Greener Pastures with music by Elliot Freedman (baritone guitar) & Ashlin Richardson (double bass)

Sunday, November 6 at 1:15pm – Family Fun Event

Sunday, November 6 at 6:15pm – One More Story, with music by Avram McCagherty Trio

How does the VIJFF membership work?

The VIJFF is responsible for operating in compliance with the Motion Picture Act and Consumer Protection BC. To attend a film screening (which may not have been classified by Consumer Protection BC), you must be a VIJFF member. Membership is by annual subscription and is limited to persons who are 18 or over. Only members are permitted to be present at the place where a non-classified film is being exhibited. Membership is automatic when you order your first ticket.

How do I become a VIJFF member?

Membership is automatic when you order your first ticket.  Memberships are valid for one year.

Virtual Cinema FAQ

How do I access the films?

To access the films, enter the virtual cinema here.

Can I watch the films if I live outside of British Columbia?
Unfortunately not. The 8th annual VIJFF is restricted to BC-region viewers.
How much are tickets to the virtual films?
Film events are free. Donations are appreciated.
How do I donate to the VIJFF (a program of the JCCV)?

Donate here—or donate after ordering tickets online here. Donors of $36 or more receive a charitable tax receipt and an acknowledgement on the VIJFF website. Donation levels and their benefits (including front-of-line ordering to in-person film events) can be found here.

Do I have to pre-order films?

No, you do not have to pre-order films. If you do choose to pre-order your films you will receive a confirmation as well as a reminder email which you may find helpful. The first time you order a film, you will be asked to set-up an account (either via Facebook or by entering your email address and creating a password). If you have previously set-up an account and have forgotten your password, then simply reset your password. If you require further assistance, contact Deborah at coordinator@vijff.ca.

Can I do a test before the virtual film series begins?

Yes, click here to try the virtual cinema and test your device.

How long do I have to view the films?

After the film becomes available on either October 30 (Kindertransports to Sweden) or November 2 (Wet Dog, The Mind of a Child and More Than I Deserve), you will have until November 6 to start watching via the virtual cinema. Once you begin watching, you will have 24 hours to finish watching.

Can the films be viewed more than one time?
Films can be paused and re-started throughout the 24-hour viewing window.
When ordering a film, a donation is requested. How does this work?
Each film order prompts to leave a donation. If you already donated, or do not wish to, simply select “C$0” and press the “Pre-order now (C$0)” button.
Can I rate the film after viewing?
Yes—and we request that you do. Once the film has completed, a rating can be submitted via the film’s page on the virtual cinema.
What if I have more questions regarding the virtual cinema?

More information and access to live chat support is available here.

Other questions?

Contact Deborah at coordinator@vijff.ca.

Additional Technology Tips

How to watch the films on your Smart Television using Streaming Devices:

 

Chromecast – With a Google Chromecast device, you can ‘cast’ directly to your television from any compatible app or device. Chromecast is built into many smart TVs, and also available as additional hardware. You can stream films on Chromecast by ‘casting’ from your smartphone, tablet, or computer on the same Wi-Fi network. For information on using your Chromecast, click here.

Airplay – Screen sharing is available using your Apple Airplay enabled device or Smart TV (most Samsung TVs). Instructions for screen sharing from an Apple device using your Apple TV using Airplay can be found here.

 

How to watch the films on your television with no Smart TV capabilities:

 

HDMI Cable – Using a special cable available at many stores, you can connect your computer or mobile device to your television. If you have a laptop or nearby computer with an HDMI port, you can connect it directly to your television, using it as a second or external monitor. Some laptops or computers require special adaptors or dongles to connect to the HDMI cable. The details will depend on your setup. We recommend referencing your television and computer manuals for more information.

Click here to do a test before the festival.

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